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Blu Cigarettes explode...recall notification And if you are waiting for an order...add on another 4 to 6 weeks!

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Posted 30 September 2009 - 02:08 AM




IMPORTANT SAFETY NOTICE

Dear Blu Customer:

Our battery manufacturer has identified a potential safety issue that could lead to the overcharging and rupture of the Lithium Polymer battery incorporated in your Blu Pack battery charger. This potential safety issue could cause the Blu Pack to overheat and rupture the battery case. If the battery case ruptures, it could result in combustion of the gases and create a fire hazard.

WARNING!

IMMEDIATELY STOP USING YOUR BLU PACK AND DO NOT PLUG IT IN TO THE WALL CHARGER.

YOU MAY STILL CHARGE YOUR INDIVIDUAL BLU CIG BATTERY BY USING THE WALL CHARGER AND USB CHARGER PROVIDED IN YOUR STARTER KIT.

To charge your individual Blu Cig Battery using a wall outlet, simply plug your individual Blu Cig Battery into the USB Charger, plug the USB Charger into the Wall Charger, and plug the Wall Charger into the wall outlet.

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You may also charge your individual Blu Cig Battery by plugging your individual Blu Cig Battery into the USB Charger, and then plugging the USB Charger directly into your computer’s USB Outlet.

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DO NOT CHARGE YOUR INDIVIDUAL BLU ECIG BATTERIES WITH THE BLU PACK.

The battery manufacturer has implemented changes to the current design that will eliminate the risk of overcharging. We anticipate receiving the newly designed Blu Packs within 4 – 6 weeks. As a valued Blu customer, we will replace your current Blu Pack at no expense to you. A new Blu Pack will be shipped to you when replacement units are received from the manufacturer.

Although the risk of an overcharging event may be limited, you are instructed to immediately stop using your existing Blu Pack. We will replace your current Blu Pack with the new, improved Blu Pack and instruct you on how to properly dispose of your current Blu Pack. We apologize for any inconvenience.

IN ORDER TO PROPERLY DISPOSE OF YOUR CURRENT BLU PACK:

Go to: http://72.3.227.101/...=142&w=9100&r=Y

Enter your zip code to find a recycling center where you can drop off your Blu Pack.

Alternatively, if you want to dispose of the Lithium Polymer battery in the Blu Pack yourself, please follow these instructions:

1. Blu Pack must be cool to start process.

2. Submerse the Blu Pack into a 5 gallon plastic bucket or tub of salt water (do not use metal). This container should have a lid, but it does not need to be airtight. Fill the plastic container with 3 – 5 gallons of cold water and mix in 1/2 cup of salt per gallon of water. Be sure to mix the salt water before you add your Blu Pack. Drop the Blu Pack into the salt water. DO NOT USE REGULAR WATER WITHOUT SALT ADDED, OR IT COULD CAUSE A CHEMICAL REACTION.

3. Allow the Blu Pack to remain in the tub of salt water for at least 2 weeks.

4. Remove the Blu Pack from the salt water, wrap it in newspaper or paper towels, and place it in the normal trash. They are landfill safe.

CONTINUED USE OF YOUR BLU PACK MAY BE HAZARDOUS. IMMEDIATELY STOP USING YOUR BLU PACK AND DISPOSE AS DIRECTED ABOVE.

YOU MAY STILL CHARGE YOUR INDIVIDUAL BLU ECIG BATTERIES BY USING THE WALL CHARGER AND USB CHARGER PROVIDED IN YOUR STARTER KIT.

CARTRIDGES AND ACCESSORIES MAY STILL BE ORDERED PENDING AVAILABLE INVENTORY.

Customer Service

Email: customerservice@blucigs.com

Toll Free: 1-888-207-4588



Sincerely,

blucigs.com



If you feel that you have received this notice in error, you may request to be removed from the mailing list by unsubscribing here.

blu
P.O. Box 12711
Charlotte, NC 28220-2711



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#2 User is offline   SPiN Icon

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Posted 30 September 2009 - 02:53 AM

posting the PDF from the OEM mfg later tonight on what the actual problem is!
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